Shipping Policy
Shipping Policy
Thank you for shopping with Serain.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
Shipping Times
Estimated delivery times vary by destination:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Australia: 7–15 business days
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International: 7–20 business days
Shipping times are estimates and may vary due to customs, weather, or carrier delays.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can monitor your delivery.
Incorrect Addresses
Please ensure your shipping information is accurate before placing your order. Serain is not responsible for delays or failed deliveries caused by incorrect addresses.
Questions?
Contact us anytime at: